Client Challenges
10 disparate client databases
Product data managed by 4 separate groups
Product codes created after contract signing
Product data not used for pricing & quoting
Non-standard or nonexistent data policies
Solution
Optimized master data processes
Centralized master data management
Integrated master data with Pricing & Quoting
Automated Installed Base management
Integrated master data with Customer Service
Client Benefits
Centralized master data management
Accurate pricing & quoting
Accurate installed product configuration
Efficient and timely customer service
Improved client experience