Client Challenges

10 disparate client databases

Product data managed by 4 separate groups

Product codes created after contract signing

Product data not used for pricing & quoting

Non-standard or nonexistent data policies

Solution

Optimized master data processes

Centralized master data management

Integrated master data with Pricing & Quoting

Automated Installed Base management

Integrated master data with Customer Service

Client Benefits

Centralized master data management

Accurate pricing & quoting

Accurate installed product configuration

Efficient and timely customer service

Improved client experience


Technology Solutions