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Service
Simplify, reengineer, automate and integrate business processes for maximum operational efficiency and higher profit.
Deliverables
• Current-state process modeling
• Target-state process design
• Workflow automations
• Process performance analytics
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Client Benefits
• 64% increase in process automation
• 40% increase in production throughput
• 29% increase in staff efficiency
• 10% increase in cash flow
Process Automation Solutions
More claim approvals • Less write-offs • Increased cash-in • Higher revenue • Much lower risk of non-compliance • Shorter agency credentialing cycle time
$2.5 million staff efficiency savings • 75% decrease in Authorizations cycle time • Highly efficient referral queue management • Timely reliable productivity reporting
Improved quality of care • Optimized resource utilization • Faster response to unplanned events • Optimized travel routes • Improved defensible documentation
Patient care interventions aligned with physician orders • Multi-track plans of care • Better patient care outcomes • Reduced claim denials • Lower write-offs cost
$162 million net revenue increase • Higher claim processing speed • Substantial staff efficiency gains • Major decrease in write-off costs
69% less process complexity • 64% more process automation • Mitigated de-certification risk • Mitigated financial restatement risk
$1.5 million/year productivity savings • Reduced rework and service costs • No late delivery penalties • Improved customer satisfaction
40% increase in outfitting throughput • Increased profit margins • Elimination of late delivery penalties • Restored customer confidence
Fully recovered from crippling delay • Met all production goals for the year • Avoided hefty late delivery penalties • Restored customer confidence
$1.3 million buyout savings per year • Up to 70 % material cost savings per job • Timely material & equipment purchase orders • Optimized subcontracting process • Increased compliance with engineering specs • Improved governance and transparency
Timely CAD files availability • Spec-compliant submittals • Accurate submittals tracking • Increased pre-construction opportunities • Early superintendent involvement & visibility
11% increase in yearly revenue • 8% increase in win-to-bid ratio • 12% increase in new customers • Optimized sales process (lead-to-contract) • Capacity Planning for informed bidding
Online access to latest CAD/BIM models • Mitigated risk of out-of-spec work • Substantial reduction in rework cost • Increased field employee productivity • Informed proactive decision-making • Increased coordination across trades • Lower IT infrastructure costs
20% increase in prefabrication productivity • 7% increase in prefabricated assemblies • Reduced material waste • Improved installation quality • Independance from weather conditions
40% reduction in employee turnover • 59% reduction in unknown separation causes • Significant reduction in turnover cost • Data-driven cohesive engagement strategy • Increased employee engagement • High retention of tenured employees
Centralized master data management • Accurate pricing & quoting • Accurate installed product configuration • Efficient and timely customer service • Improved client experience
Major lead-to-order cycle time reduction • Automated costing and pricing • System-checked quote dependencies, such as required 3rd party software • Self-service contract authoring • Automated sales forecast
Unified sales process • Integrated quotes, orders and invoices • Improved customer experience • Visibility of upsell opportunities • Automated revenue recognition
50% reduction in requisition completion time • Self-service enabled by pre-negotiated prices • Optimized online requisition process • Automatically assessed use tax liability • Procurement policy enforcement
Streamlined new hire experience • Increased payroll & benefits accuracy • Manager dashboards for transparency • Employee status changes self-service • Integrated HR & Online Learning
63% fewer enterprise applications • Massive reduction in IT infrastructure costs • Standardized processes and applications • Less IT resources dedicated to sustaining • More IT resources adding business value