Client Challenges

$3M liability for unpaid use tax

Products & Services Catalog not used for purchase requisitions (very problematic)

100% of purchase requisitions are “one-offs”

Supplier RFP process is done outside of our systems and is not centrally tracked

Solution

Products & Services Catalog integrated into the ERP procurement workflow

Purchase negotiations integrated into ERP

Intuitive shopping-cart user interface

Use Tax liability automatically assessed

Client Benefits

50% reduction in requisition completion time

Self-service enabled by pre-negotiated prices

Optimized online requisition process

Automatically assessed use tax liability

Procurement policy enforcement

Technology Solutions

Featured
Systems Integration
Systems Integration

Online access to latest CAD/BIM models • Mitigated risk of out-of-spec work • Substantial reduction in rework cost • Increased field employee productivity • Informed proactive decision-making • Increased coordination across trades • Lower IT infrastructure costs

Master Data Management
Master Data Management

Centralized master data management • Accurate pricing & quoting • Accurate installed product configuration • Efficient and timely customer service • Improved client experience

Lead to Order
Lead to Order

Major lead-to-order cycle time reduction • Automated costing and pricing • System-checked quote dependencies, such as required 3rd party software • Self-service contract authoring • Automated sales forecast

Order Fulfillment
Order Fulfillment

Unified sales process • Integrated quotes, orders and invoices • Improved customer experience • Visibility of upsell opportunities • Automated revenue recognition

Procurement
Procurement

50% reduction in requisition completion time • Self-service enabled by pre-negotiated prices • Optimized online requisition process • Automatically assessed use tax liability • Procurement policy enforcement

Human Capital Management
Human Capital Management

Streamlined new hire experience • Increased payroll & benefits accuracy • Manager dashboards for transparency • Employee status changes self-service • Integrated HR & Online Learning

Applications Rationalization
Applications Rationalization

63% fewer enterprise applications • Massive reduction in IT infrastructure costs • Standardized processes and applications • Less IT resources dedicated to sustaining • More IT resources adding business value